To use our Service, you create an account (email-based) and answer questions about your marriage and related circumstances so we can generate the right forms and instructions. When you visit our Website, certain device and usage data is collected automatically (e.g., language settings, IP address, time zone, device and OS details, mobile carrier/ISP, and identifiers). We use this information to operate and secure the Service, improve performance, understand usage, and measure/serve advertising.
We rely on trusted third‑party providers for hosting, analytics, communications, payments, and advertising. This means some data is processed on their systems. Core providers include: Amazon Web Services, PostHog, Amplitude, Google (incl. Google Analytics and Google Ads), Meta (incl. Facebook/Instagram tools), Hotjar, PayPal, Solidgate, Customer.io, Twilio, HubSpot, Ringover, and Mailgun.
To learn how we process personal data, see Section 3 (How We Use Data); to understand your privacy rights, see Section 5 (Your Privacy Rights); and to identify the entity acting as data controller, see Section 1 (Data Controller).
If you are a California resident, please review our California Notice at Collection in Section 9 and the California-specific disclosures there. If you reside in a U.S. state with a comprehensive privacy law (for example, Colorado, Connecticut, Delaware, Iowa, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Texas, Utah, or Virginia), Section 9 also explains your state privacy rights and any additional state-specific disclosures that apply to you.
This Website targets users in the U.S. and Canada. If you access it from another country, your information may be transferred to and processed in the U.S. or Canada, where laws may differ and government authorities may have access consistent with local laws. If you are located in Canada, you may also contact our Privacy Officer at the above email for questions about compliance with Canadian law (PIPEDA).
If any questions remain, contact support@yourforms.com.
YourForms (operating for customers in the United States and Canada) is the controller of personal data processed in connection with the Service.
We collect personal data that you provide directly and data collected automatically.
We use personal data for the following purposes:
Operate core functionality, generate and deliver the correct forms and instructions, host data (e.g., AWS), fix errors, and ensure security and availability.
To host personal data and enable our Service to operate and be distributed we use Amazon Web Services, which is a hosting and backend service provided by Amazon. In order to understand AWS's use of data, consult AWS`s Privacy Notice.
Adjust questions, documents, and guidance (e.g., add forms based on children/property answers) and present content relevant to your jurisdiction and case profile.
Respond to requests, send operational messages (e.g., account or security notices, receipts, policy updates), and troubleshoot issues. Messaging tools may log delivery and interaction events (open/click timestamps) to ensure reliability.
Understand usage patterns, improve features, and plan new ones using analytics tools like Amplitude, Google Analytics, and Hotjar.
We use Amplitude / PostHog to help us understand how customers use the Service. Amplitude / PostHog collects technical information such as time zone, device type (e.g., phone, tablet, or laptop), and unique identifiers (including advertising identifiers), and enables us to measure interactions on our Website and in the Service. We use these insights to decide which features to improve and prioritize. For more information about Amplitude’s data practices, please see Amplitude’s Privacy Policy and PostHog’s Privacy Policy.
We use Google Analytics (provided by Google) to analyze Service usage and improve performance. Google Analytics may process technical data and usage information associated with your interactions on the Service. To learn how Google uses data, please see Google’s Privacy Policy.
We use Hotjar to conduct behavior analytics—such as heatmaps, session recordings, and in-product surveys—to understand how users experience the Service and to improve usability. Hotjar processes technical and usage information related to your interactions. For more details, please refer to Hotjar’s Privacy Policy.
With your preferences/consent where required, send offers or product updates via Customer.io/Mailgun (email) and Twilio (SMS). For outreach/telephony, we may use HubSpot and Ringover. You can opt out as described in each message or by contacting us at support@yourforms.com.
Mobile communications (SMS/MMS). We collect and process mobile numbers, text-messaging originator opt-in data, and consent solely to deliver SMS/MMS communications (for example, alerts, codes, and service updates). We do not sell or share this information with third parties or affiliates for their own marketing or promotional purposes. We may disclose such data to vendors that support message delivery (e.g., carriers and messaging providers) or as required by law.
Email delivery (Customer.io; Mailgun). We use Customer.io and Mailgun to send transactional and marketing emails and to measure deliverability and engagement (e.g., opens, clicks, bounces). These providers process contact and message-level technical data on our behalf. For more information about their data practices, please see Customer.io’s Privacy Policy and Mailgun’s Privacy Policy https://www.mailgun.com/legal/privacy-policy/.
SMS delivery (Twilio). We use Twilio to send and receive SMS/MMS, manage opt-ins/opt-outs, and capture delivery and engagement metadata. Twilio processes phone numbers and messaging technical logs on our behalf. For more details, please refer to Twilio’s Privacy Policy.
Telemarketing and call operations (HubSpot; Ringover). We use HubSpot (CRM) and Ringover (cloud telephony) to place and manage calls, maintain contact profiles, and record call-outcome metadata (such as time, duration, agent, and disposition). These providers process contact and communications data on our behalf. To learn more, please see HubSpot’s Privacy Policy and Ringover’s Privacy and Cookie Usage Policy.
Use pixels/cookies and partner tools (e.g., Meta/Facebook pixel, Facebook Ads Manager/Custom Audiences, Google Ads) to measure and tailor ads. See Section 5 for opt‑out mechanisms.
Enable purchases via PayPal and Solidgate. Card details are handled by these processors; we do not store full card numbers & other details.
To enable purchases and to process your payments, we use PayPal (Privacy Statement) and Solidgate (Privacy Policy) as payment processing providers.
Detect and prevent abuse or violations, protect our users and systems, and comply with platform and legal requirements. As a result of such processing, we may share your information with others, including law enforcement agencies (in particular, if a dispute arises in connection with our Terms and Conditions of Use).
Respond to lawful requests and meet record‑keeping or other obligations under applicable law.
We share data with:
Depending on your location, you may have rights to access, correct, delete, object/restrict processing, opt out of certain data uses (e.g., targeted advertising or "sales/sharing" under state laws), and portability of certain data. To exercise these rights, email support@yourforms.com.
You can unsubscribe from marketing emails via the link in any email. For SMS/calls, follow the opt‑out prompts in the message or contact us. We do not share mobile opt‑in data with third parties for their own marketing.
The Service is not intended for children under 16. We do not knowingly collect personal data from children under 16. If you believe a child has provided data, contact us so we can delete it. We are not liable for any damages that may result from a visitor’s misrepresentation of age.
We may transfer personal data to countries other than where it was collected, including the United States and Canada. When required, we apply appropriate safeguards consistent with applicable law.
We may update this Policy from time to time. The Effective date above reflects the latest version. If we make a material or substantial change, you could be notified (e.g., by email or a prominent notice in your account). Where required by law, we will provide advance notice before changes take effect.
This section supplements the Policy for residents of U.S. states with comprehensive privacy laws (e.g., California, Colorado, Connecticut, Delaware, Iowa, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Texas, Utah, Virginia). For California residents, this also serves as our Notice at Collection.
We collect the following categories for the purposes described in Sections 2–3 above: Identifiers; Personal Information categories under Cal. Civ. Code §1798.80(e); Sensitive Information (e.g., account credentials); Employment/Education; Commercial Information (purchases, content you provide, records related to property/assets/debts and tax information to generate forms); Geolocation (IP‑based); Internet/Network Activity (usage data); and Inferences used to understand product use (not to infer protected characteristics). We also process de‑identified data and will not re‑identify it, except to test our de‑identification.
Category | Examples of Personal Information in this Category | Purpose of collection |
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Identifiers Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e) | Name, email address, address, phone number, Internet protocol (IP) address, and the name of your spouse. As part of the Documents Information, we also process the number of children you have, details of your marriage (like whether it is a same-sex marriage), your or your spouse's status of engagement in military service, details about health insurance solely to fill in the documents. We process this information solely for the purpose of service provision and do not use such data to infer characteristics about you. |
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Protected classification characteristics under California or federal law | Gender |
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Sensitive Information | When we process sensitive personal information (as defined by State Privacy Laws), such as account login credentials or credentials allowing access to an account. |
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Employment-related and education information | Data on your employment, information on your education |
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Commercial Information |
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Geolocation | Internet protocol (IP) address, country, and/or region. |
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Internet or other electronic network activity information | Information regarding a consumer’s interaction with an internet website or advertisement (Usage Data). |
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Inferences drawn from any of the above information categories | We may collect data and draw inferences based on that data; however, these inferences are used solely to determine which features you use more or less and are not used to deduce other specific personal characteristics. |
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In the past 12 months, we disclosed categories listed above to service providers and partners for business purposes (e.g., crash monitoring, analytics, payments, communications, advertising measurement).
Depending on your state, you may have rights to know/access, delete, correct, data portability, opt out of sales/sharing/targeted advertising, non‑discrimination, appeal decisions, withdraw consent (where applicable), and limit the use of sensitive personal information. To exercise rights or appeal a decision, email support@yourforms.com with details (we will verify your request). Authorized agents may submit requests with proof of authorization (e.g., power of attorney or consumer‑signed permission plus verification).
Your Right | Description |
|---|---|
Right to Know | You may be entitled to receive information regarding the categories of Personal Information we collected, the sources from which we collected Personal Information, the purposes for which we collected and shared Personal Information, the categories of Personal Information that we sold and the categories of third parties to whom the Personal Information was sold, and the categories of Personal Information that we disclosed for business purposes in the 12 months preceding your request. |
Right to Access | You have the right to request access to the specific pieces of personal information we have collected about you in the 12 months preceding your request. |
Right to Delete | You have the right to request that we delete the personal information we have collected from you. We will use commercially reasonable efforts to fulfill your request, subject to applicable laws. However, we may be required to retain certain information for legitimate business purposes or as required by law. |
Right to Correct | You have the right to request that we correct inaccurate personal information we maintain about you. |
Right to Opt-Out of Sales, Sharing, and Targeted Advertising | You may have the right to opt out of certain uses of your personal information, including:
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Right to Data Portability | You can request a copy of your personal data in a structured, portable format. |
Right to Non-Discrimination | You have the right to exercise your privacy rights without fear of discrimination. |
Right to Withdraw Consent | Where applicable, you have the right to withdraw your consent for data collection and sharing. |
Right to Limit the Use of Sensitive Personal Information | Certain states provide the right to restrict how businesses use sensitive personal information. In order to opt-out, please contact us at support@yourforms.com with the subject line “Limit the Use of Sensitive Personal Information.” We will process such requests in accordance with applicable laws. |
We do not sell personal information for money. Some states interpret certain advertising uses of cookies/pixels as a "sale" or "share". You can opt out of such processing as described in Section 5. We do not knowingly sell or share data of individuals under 18.
Category of Personal Information Disclosed | Category of Third-Party Recipient |
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California residents may request information about our sharing of personal information with third parties for their direct marketing. Email support@yourforms.com with the subject “Request for California Privacy Information.”
We retain personal information as reasonably necessary for the purposes in this Policy (e.g., providing the Service, complying with law, resolving disputes, preventing fraud). Certain records (e.g., trial/offer eligibility) may be retained as long as those offers remain available.
We keep personal data for as long as needed to provide the Service, meet legal/accounting/reporting obligations, resolve disputes, and enforce our agreements. Data may be retained longer where required by law or for litigation/defense.
For questions about this Policy or to exercise your rights, contact support@yourforms.com.